Unfortunately we only ship in the Continental US & Canada. However, email us at email@example.com and we can work with you to figure out a solution. We do it all the time.
It depends on where you are. We usually say about 5-10 business days to arrive.
We utilize FedEx for both Continental US & Canada as well as USPS for small packages.
For return requests and label assistance please e-mail firstname.lastname@example.org. All return requests must be made within 14 days from the day of delivery. NOTE: All items must be properly and safely packed in original shipping boxes to ensure products arrive intact. Improperly packaged returns may cause product damage, and we may not be able to fully credit you in those cases. Be sure to include inside the package a copy of your pack slip with the returning item. Item(s) must be in like new, resellable condition. You will be responsible for the return shipping costs, (if any) and will not be refunded the original shipping charge to deliver the item to you. Refund amount will be the original product cost less a potential 25% restocking fee. The restocking fee is only charged for items that are not in like new, resellable condition. Please check over your item before shipping it.
We reserve the right to not accept any returns without email authorization, and the package will be refused, and you will incur charges by the carrier for the freight in both directions.
There is an automatic (1) one-year warranty on the seams and zippers of each Yogibo furniture cover. This warranty is included when you purchase your Yogibo! If you feel you have a Warranty claim, please contact our Customer Service Department by emailing email@example.com. An image of the product issue sent via email to firstname.lastname@example.org is needed to open any warranty claims. If you have a question for issues not covered by the Warranty, please send an image and description of the issue to email@example.com so that we can assist you.
Sure! Just scroll to the bottom here and enter your email address in the footer. Welcome to the club.
Please contact our Customer Service Department either through live chat, emailing firstname.lastname@example.org, or calling us at 877-964-4266 M-F 9am-5pm EST.
If you live chat us after hours, it will automatically generate a ticket if you leave your email and we will respond the next day.